Returns & Exchanges

At StriVectin, we stand behind our clinically proven skincare and want you to be completely satisfied with your purchase. If you are not happy with your results, we offer a 30-day money-back guarantee on all products purchased directly from our official website.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid UPS shipping label provided by our system.

• 3.
  Pack and Ship

  Securely pack the products in their original packaging if possible, attach the prepaid label, and drop the package off at any authorized UPS location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.