Frequently Asked Questions

Everything you need to know about your StriVectin skincare experience.

How long does it take to see results from StriVectin products?

While individual results may vary, many of our clinical studies show visible improvements in skin texture and appearance in as little as 2 to 4 weeks of consistent use.

Are StriVectin products suitable for sensitive skin?

Yes, our formulas are rigorously tested; however, we recommend a patch test before full application. If you have specific skin concerns, we suggest consulting with a dermatologist.

What is your return policy for online orders?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase from StriVectin.com, you may return the item within 30 days for a full refund.

Do you offer free shipping?

We provide free standard shipping on all domestic U.S. orders over $50. For orders under $50, a flat-rate shipping fee will be applied at checkout.

Are your products tested on animals?

StriVectin is proud to be a cruelty-free brand. We do not conduct animal testing on our finished products or ingredients, nor do we ask others to test on our behalf.

How can I track my order status?

Once your order ships, you will receive a confirmation email containing a tracking number. You can also log into your StriVectin account to view your order history and real-time status.